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Employee Assistance Service

UCC EMPLOYEE ASSISTANCE SERVICE

UCC's Employee Assistance Service (EAS) is provided by SPECTRUM.LIFE, our Employee Assistance Provider (EAP).  This is a confidential counselling service, providing support to employees, in addition to their spouse, civil partner or dependant, where the family member can be described as a person over the age of 18 and residing in the family home.

The EAS can help with a wide variety of problems and can support anyone suffering with issues including but not limited to:
  • Depression, anxiety, stress,
  • Grief and bereavement
  • Addictions
  • Work stress and work-life balance 
  • Relationships and marital problems
  • Workplace conflict and communication
  • Life transitions such as career progressions or retirement
  • Parenting problems

It is available 24/7, 365 days a year covering numerous topics such as; counselling, infertility & pregnancy loss, elder care support, parent coaching, international employee support and more. 

Freephone: 1800 814 243

SMS: Text 'Hi' to 087 145 2056

WhatsApp: Text 'Hi' to 087 369 0010

 

The Spectrum.Life portal is your very own personalised wellbeing app, providing you with access to hours of wellbeing content, so do make sure to register (the organisation code is: JwvaQS9w).

 

UCC has a service level agreement with Spectrum.Life and it is important to us that you receive a satisfactory service from our EAS provider. 
 
Staff can contact Spectrum Life confidentially at eapescalations@spectrum.life if they have any concerns regarding the quality of the Employee Assistance service. 
 
Staff can also contact staffwellbeing@ucc.ie if there are any difficulties accessing the service or  if you require any further support regarding EAS.

Human Resources

Acmhainní Daonna

Ground Floor, Block E, Food Science Building, UCC

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